Feedback & Reviews

They are expensive and you may be waiting a while, but other than that, they are a good place. The cost is very high. May be normal for an emergency vet, but I suspect a little higher than normal. The wait.....they do this based on how critical the animal is. If it's not truly an emergence and you can wait to get into your vet, you should, because depending on how many other pets have worse co… + read more

They are expensive and you may be waiting a while, but other than that, they are a good place. The cost is very high. May be normal for an emergency vet, but I suspect a little higher than normal. The wait.....they do this based on how critical the animal is. If it's not truly an emergence and you can wait to get into your vet, you should, because depending on how many other pets have worse conditions, you could wait a while. I don't have a problem with this - it's an emergency center, but wanted to share it. Other than that, I was quite satisfied with the attention my pup got. I wound up there twice stemming from a happy tail injury. The first time was because of concerns for internal blockages from eating bandages I had on her. The vet tech (Max) really connected with me. He's the kind of person who is straighforward, honest, and caring. I really appreciated dealing with him. He deserves a raise! The second time I was there last weekend was because pup wound up getting to her tail again despite a longer e-collar. This time she ate the end of her tail. This time, the vet (Dr. Hutcheson), was the person who shined. I really appreciated the time she took explaining my options, her comforting personality (when I really needed it), and doing the surgery to amputate my pup's tail. People make the difference in situations like this Vet Tech Max and Doc Hutcheson really made my visits positive. - read less

I would like to thank Heart of Texas Veterinary Specialty Center for being there in the middle of the night to help us say goodbye to our 14 year old dog Moki. Moki was diagnosed with cancer that spread rapidly through her body. She died suddenly in the middle of the night while my girlified and I comforted her through the process. We did not know what to do with her remains, so I call Heart of T… + read more

I would like to thank Heart of Texas Veterinary Specialty Center for being there in the middle of the night to help us say goodbye to our 14 year old dog Moki. Moki was diagnosed with cancer that spread rapidly through her body. She died suddenly in the middle of the night while my girlified and I comforted her through the process. We did not know what to do with her remains, so I call Heart of Texas Veterinary Specialty Center at 2:30am and they gave me options for after care. We took Moki in at 3:30am and the staff was attentive and sympathetic, even offering to give us more time to say goodbye. Payment was fast and straight forward with no hidden costs or fees. It is always hard to talk about money when it comes to the health and wellbeing of your companion, especially for the people who run the business. I'm sure they don't like asking for money at those times, but a service is requested and that must be discussed. As I said, they did this in the most professional way possible. They let us in a private room, allowed us time to say goodbye, and were friendly and sympathetic. - read less

I love all the vets at Heart of Texas. When our dog Henry was diagnosed with cancer, HOT was able to recommend chemotherapy and a treatment plan that has allowed him to still be with us today. Recently our beloved cat Red had an emergency and his urethra was blocked and they were able to unblock him. They are top notch. My equine vet recommended Dr. Daly for Henry and I will forever be thankfu… + read more

I love all the vets at Heart of Texas. When our dog Henry was diagnosed with cancer, HOT was able to recommend chemotherapy and a treatment plan that has allowed him to still be with us today. Recently our beloved cat Red had an emergency and his urethra was blocked and they were able to unblock him. They are top notch. My equine vet recommended Dr. Daly for Henry and I will forever be thankful for that recommendation. She is amazing. - read less

I had an AMAZING experience with Heart of Texas. This was my first time using an ER for my pet. After making several calls I was referred to Heart of Texas and another ER. I chose Heart of Texas and I am so happy that I did. They kept me very well informed after my Cassie stayed at their hospital for two days. The receptionist, vet techs and doctor are all so caring, friendly and compassionate. I … + read more

I had an AMAZING experience with Heart of Texas. This was my first time using an ER for my pet. After making several calls I was referred to Heart of Texas and another ER. I chose Heart of Texas and I am so happy that I did. They kept me very well informed after my Cassie stayed at their hospital for two days. The receptionist, vet techs and doctor are all so caring, friendly and compassionate. I took my cat in so ill (infection) thinking that she was not going to make it. I was so wrong Heart of Texas healed my baby and brought her back to her normal self. Kudos to Heart of Texas. - read less